Status:  Full-time, Salary – Exempt
Location: LaGrange, GA
Hours:  8:00 a.m. to 5:00 p.m. Monday thru Friday (some irregular hours including nights, weekends, and holidays)
Benefits: Competitive salary and benefits including an aggressive 401k plan
Job Grade: 9
Department:  IT
Reports To: Vice President of Information Technology

Application Deadline:  Monday, February 26, 2018

PURPOSE OF POSITION:
We are seeking a self-motivated candidate that has a balance of technical skills and a strong desire to assist others. This position will provide technical support for the various Utility specific software products provided by Southeastern Data Cooperative (SEDC). They will become the subject matter expert for these products. This position will provide direction and vision on how the company can utilize these tools to be more efficient and effective. The candidate should have the ability to develop strong interpersonal relationships throughout the company and with vendors.

JOB RESPONSIBILITIES:

  1. Will be the primary contact for end user technical support for all SEDC products.
  2. Advise areas on upcoming product releases and future product integrations.
  3. Evaluate, test, and implement software revisions and updates.
  4. Manage/Coordinate implementation projects with other teams and vendors.
  5. Provide user/role system administration for additional products.
  6. Create queries/reports/dashboards from ReportIQ for analysis and other areas.
  7. Coordinate internal training as needed.
  8. Provide general IT help desk support to end users as needed.
  9. Provide excellent internal customer service.
  10. Perform any duties necessary for the benefit of the company.

EDUCATION AND EXPERIENCE:

  1. A minimum of a 2-year degree (Bachelor’s strongly preferred) in computer science or related field and 2-3 years of experience is required. A longer work history will be considered in lieu of degree.
  2. Must be a fast learner that can train/work independently.
  3. Must have experience with common productivity software.
  4. Will be required to attend at least one week out of town a year for conferences/training.
  5. Must work well with others and have a positive attitude.
  6. Responsible for year-end processing that requires work over the New Year’s holiday weekend.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  1. Sitting for extended periods of time.
  2. Occasional lifting of equipment such as PCs, monitors, etc.
  3. After an offer of employment has been made, a physical examination is required including drug testing.

Application Deadline:  Monday, February 26, 2018


HOW TO APPLY

Send us a complete Diverse Power Application and self-identification form OR Email, FAX or mail your name, contact info and request to:
employment@diversepower.com
FAX: 706-298-0778
Diverse Power
Human Resource Department
P.O. Box 160
LaGrange, GA 30241

OR

Visit us in person. Just ask at the Cashier Desk.
1400 South Davis Road
LaGrange, GA 30241

Where to Submit: Send your completed Diverse Power Application and the self-identification form to:

Diverse Power
Human Resource Department
P.O. Box 160
LaGrange, GA 30241
Fax: 706-298-0778
Email: employment@diversepower.com

Diverse Power is an Equal Opportunity Employment and Affirmative Action Employer, F/M/Disability/Vet/Sexual Orientation/Gender Identity and Drug-Free Workplace.

706.845.2000
1-800-845-8362

MONDAY – FRIDAY
8AM – 5PM

Together, we’re bringing energy to life. Diverse Power is more than just your electric company, we’re your neighbor. A member-owned cooperative, we’re delivering advanced technology, service and quality to homes and businesses in the counties we serve.

Headquarters
1400 South Davis Road
P.O. Box 160
LaGrange, GA 30241

Pataula District
373 U. S. Hwy 82E
P.O. Box 289
Cuthbert, GA 39840

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