We are in the process of updating/upgrading our online outage map entry and information page. Please use the MY DPI mobile app or call the main office number to report an outage. 706-845-2000 or 800-845-8362.
Before the Storm
High winds, hurricanes, tornadoes, and ice storms can lead to unavoidable power outages. There are a variety of measures you can take to make your home more comfortable and safe in the event that the electricity goes out. Here, Diverse Power Incorporated (DPI) share a few tips to help prepare your home before a storm strikes, and measures to take if a power outage does occur.
1) Assemble an emergency kit. It should include a battery-powered radio, a flashlight and candles, extra batteries, a first-aid kit, a fire extinguisher, bottled water and non-perishable food.
2) Keep an emergency supply of fuel or wood handy. For safety, always store fuel in a dry place away from the house.
3) Stock up on blankets. They will not only keep you warm, you can hang them over windows and doorways to minimize heat loss.
If the power does go out:
1) Check your fuses, see if the neighbors have lost their power, too, and then call DPI. You can also use our online form to report an outage.
2) Keep refrigerator and freezer doors shut. A closed refrigerator will stay cold for up to 12 hours.
3) Open faucets slightly so they drip; this prevents pipes from freezing.
4) Leave on one light switch so you’ll know when power is restored. Unplug other appliances so they aren’t damaged when the power comes back on.
5) Remember: Never burn charcoal indoors. If you’re using a kerosene or other fuel-burning heater, use it in a well-ventilated area.
6) If you have a back-up generator, equip it with a double-throw switch that will disconnect your home’s circuits from your utilities. If you turn on the generator, throw the switch.